Orders can be placed on our website 24 hours a day, 7 days a week. Do you want to email, chat or talk to a customer service representative? We welcome you to contact our customer service department to talk with our knowledgeable customer service representatives.
We accept Visa, MasterCard, American Express, Discover Card, PayPal and wire transfers. All prices listed on Hothittersport.eu are in EURO (EUR). Debit cards are welcome but before making any large purchase, you may want to check with your card issuer to make sure you do not exceed your card’s daily or transactional limit. Please contact our team sales department at [email protected] for all purchase order inquiries.
We are unable to accept multiple payment methods for a single order through our website. If you need to use more than one payment method, consider splitting the items you desire in to separate orders. Charges drawn on international accounts may be subject to foreign transactions fees; these are not charged by hothittersports.eu and may be in addition to the grand total of your order.
All orders placed through hothittersports.eu are subject to our verification process for order accuracy and authorized valid payment. For security reasons, we may contact you via email or phone requesting additional information to validate your order.
To safeguard against fraudulent activity, hothittersports.eu must verify the bill to and ship to address. Please be sure to provide your exact billing address and phone number (the address and phone number your credit card issuer has on file). Incorrect information will cause a delay in the processing time of your order.
If your shipping address is different than your billing address (where you receive your credit card statement), please call your credit card issuer to make them aware of the shipping address. Informing your credit card issuer about your shipping address will not change any existing billing information; it will be temporarily listed in the banks memo field for purchase verification only. Please recognize that calling your credit card issuer about an address notification may not only be necessary, but it will also speed up the verification process.
If your selected payment method is PayPal, we will ship your order to a PayPal confirmed address only. A PayPal confirmed address is an address that has been reviewed by PayPal and found to be safe based on information related to the address. For example, a credit card billing address is confirmed because PayPal can check that the address is the same as the address on file at the credit card company.
A confirmation displaying an order number will appear on the checkout page immediately after your order is submitted. If an order confirmation did not appear after the final submit button, we may have received your order, but communication from our server to your computer was interrupted. Please contact Customer Service to verify if your order had been received.
You will also receive an order confirmation via email after completing your order online or by phone. An email address is required so that we may keep you informed on the status of your order. Please recognize that your ISP or email client may have a filter that is preventing the email confirmation from getting through to you. Please check your Junk Mail folder and/or turn off your Spam Filter to allow e-mail from [email protected]
Need to make changes to your order? We are happy to help. Once you have noticed a mistake in your order you should contact immediately. Once your order status has been updated to “Processed” it cannot be cancelled.
We are unable to reinstate an order once it has been cancelled. You may place a new order, subject to our current availability and pricing.
Occasionally we offer our customers the opportunity to pre-order products due to their limited availability and/or popularity. By placing a pre-order, you will be among the first to receive the latest items. When you place a pre-order, either over the phone or through the website, your order is placed on hold until the product arrives at our warehouse. Your credit card is charged when the order is placed. When the product arrives, your order is shipped within 48 hours. Your order may be cancelled up until your order is processed for shipping, but not after.
Delivery dates are estimates only and may be subject to change without notice. Estimates that we provide are based on the delivery dates the manufacturer provides to us. Complications such as logistics, production delays and product shortages may arise. These factors are outside of our control. Please check the product you are interested in for the most recent delivery estimate.
There is no additional fee for placing a pre-order.
In some circumstances hothittersports.eu will arrange for the item to be shipped directly from our source in order to help you avoid a longer wait time (e.g. special order item, or in the unusual event that a backordered item is not expected to arrive at our warehouse within a reasonable time. In some cases, delivery by signature confirmation may be required. Please contact customer service for additional details.
Hothittersports.eu accepts orders from and ships orders to anywhere in the world. Please note that all prices listed on hothittersports.eu are in EURO (EUR). Charges drawn on international accounts may be subject to foreign transactions fees; these are not charged by hothittersports.eu and may be in addition to the grand total of your order.
Any order confirmation (electronic or paper receipt) given to you through hothittersports.eu does not signify our acceptance of your order, nor does it constitute confirmation of an offer to sell. Hothittersports.eu reserves the right to decline and cancel an order or supply less than quantity ordered at any time.
Given the popularity and shortage of some items, we may at times have to restrict the quantity of an item ordered. We will notify you if we are unable to accommodate your order. Hothittersports.eu may, at its own discretion, limit or cancel quantities purchased per person, per household or per order.
Currency: All prices listed on hothittersports.eu are in EURO (EUR). Charges drawn on international accounts may be subject to foreign transactions fees; these are not charged by hothittersports.eu and may be in addition to the grand total of your order.
Price Protection: If the advertised price of a product drops on hothittersports.eu within 14 days of purchase, we will issue a store credit for the difference if requested by the customer. Simply contact customer service within 14 days of purchase and request a price protection adjustment. The lower price must be listed and valid at the time the of the price protection request. Exclusions: (1) Product pricing reduced using a promotion or coupon is not eligible for price protection, (2) Pricing errors are not eligible for price protection.
Pricing Error: Despite our best efforts to advertise prices appropriately, some items may be advertised incorrectly due to a typographical error. We reserve the right to refuse or cancel an order for an item that was priced incorrectly, whether it has been confirmed, charged, and even shipped. If an order is refused after it was shipped due to a pricing error, we may issue a charge to reconcile the price difference or request an intercept from the shipping carrier. The pricing posted on our website may not always be identical to those found on some price comparison shopping websites. Prices listed on most price comparison websites may take up to 24 hours to update and match our site.
Typically, packages will be left at your door and do not require a signature. Some orders are drop shipped directly from a vendor, and those vendors may require a signature on their shipments. If you would like signature required added to your order, please contact customer service before placing your order.
Orders with Signature Confirmation: The shipping courier will make two attempts to deliver your merchandise and will leave a door tags notifying you of the attempt. If the package is deemed undeliverable after the third attempt, the product will be returned to our warehouse. You will be credited for the price of the merchandise minus the actual cost of shipping and the cost of return shipping. All credits will be applied to the original payment method.
Most couriers allow you the ability to have a package held at a local customer center. This can usually be arranged online through the couriers’ website. If the package is deemed undeliverable the shipment will be treated as a refused delivery.
Our shipping cutoff time is 1 p.m. Monday-Friday. In-stock items will ship out that day if placed before that time.
All items will ship via Colissimo unless otherwise mentioned. All French orders take approx. 3-4 business days for delivery while, orders to other EU countries will take approx. 7-10 business days. (Processing time not included)
We recommend you contact us directly via email, be sure to mention your order number and client number.
Returns information can be found on the bottom panel of our websites or by clicking here.
Availability of a product can be located on the item’s display page. Just click on size to see availability.
Availability of color can be located on the item’s display page. Check for the color you want to see. If you would like a color that is not listed, simply contact us and we will do our best to get you your requested item.
See if this page is what you need: Batting Glove Size Chart here you can also download the sizing chart.
All batting gloves are sold in pairs.
We recommend you email us for team or special orders.
We understand that sometimes you will need to ship your order to a hotel and meet it there, and we are more than happy to ship your order to your destination. However, please note that we are not liable for your package arriving late due to unforeseen circumstances with the carrier, such as weather, related delays or federal holidays. Additionally, we are not liable in the event of damage to a package due to mishandling at a hotel. If the package was damaged by the carrier while in transit, please contact us immediately by email so that we may begin an investigation claim with the carrier.
No, we cannot see your shopping cart.
No, we cannot see your shopping cart. However, once your order is place we will have access to your order.
In some cases–usually for team sales– we can request expedited shipping. But we do not offer that for individual orders.
Yes, we do ship individual orders to England, why not!? Shipping time can vary, but usually takes about 7-10 business days, not including process times.