FAQ

At Hot Hitter, precision is paramount in our wood bat craftsmanship. We uphold stringent standards to ensure each bat not only meets but exceeds industry benchmarks for quality and durability. Every bat undergoes rigorous inspection by our skilled production team to guarantee impeccable quality.

However, due to the inherent risks of using wooden bats in baseball, particularly with high-speed impacts, breakage can occur. Consequently, we regret to inform you that warranties are not offered on all our wood bats. For detailed information on wood bat warranties, please refer to our Wood Bat Warranty page.

At Hot Hitter, we hold ourselves to the highest standards, treating each bat production as if it were for a Major League Baseball player. Our Maple and Birch bats feature a distinctive ink-spot on the face grain of the handle. This mark signifies that the bat has undergone rigorous MLB slope-of-grain quality control testing and has successfully passed with a slope-of-grain angle of less than 3 degrees.

To adhere to MLB regulations established in 2009 specifically for Maple and Birch bats, our Hot Hitter logo is rotated 90 degrees and placed on the edge grain instead of the face grain. These meticulous measures ensure that you're swinging the same caliber of wood as our professional clients.

When opting for a lighter bat, it's essential to recognize that lighter doesn't always mean better. In the realm of wooden bats, choosing a lighter option often translates to selecting a weaker one. Nowadays, many players are accustomed to the feather-light aluminum bats, making it challenging to envision swinging anything heavier than a -3. However, the truth is, most individuals are fully capable of handling a heavier wood bat. Contrary to popular belief, the heavier the bat, the sturdier it becomes, resulting in increased power and pop upon contact.

Store them indoors.

Extreme temperatures, whether hot or cold, aren't favorable for wood bats. Avoid leaving them in the trunk of your car or in the back of your SUV whenever possible.

Indeed, all our models feature some level of cupping, with varying depths.

Cupping a bat helps in managing the desired weight for each bat. Contrary to misconceptions, cupping does not compromise the strength of the bat. In fact, employing a slightly heavier bat blank for cupped bats, compared to uncupped ones, allows us to utilize tougher and sturdier wood in production.

For your convenience, we accept payments via PayPal, Visa, MasterCard, Discover, or American Express credit or debit cards. Alternatively, you can opt to pay using a Klarna account and spread the cost over four installments. Additionally, you have the flexibility to use a gift card purchased directly from our site as a payment option.

You'll get the chance to apply a promotional or discount code on the shopping bag page. After adding all your desired items to your shopping bag, locate the field on the right side of the page to enter your code. Simply input your code, then hit "Apply" before proceeding to checkout.

If a product is not listed on our site, it is not available for purchase. However, some products are exclusive to our authorized dealers; you can contact that dealer for more information about their items in stock. While our currently available stock is up to date on our site, you can follow us on Facebook or Instagram for information about new product releases in the future.

We value your feedback and strive to hear about your experience with our equipment! To leave a review, simply visit the link on the review request email.

Our reviews are from verified buyers, ensuring the authenticity of each testimonial. Verified buyers receive a review email a few days after receiving their purchase, making it easy to share your thoughts with us.

You may see a temporary authorization charge of up to 5% of your order total on your statement. This charge is simply to validate your card before processing and will vanish once your final tax amount has been collected. Please note that some products may ship from different locations. If items in your order are shipped separately, you'll be charged for each shipment individually. However, rest assured that the total charge will still align with the amount stated at checkout and on your order confirmation email.

We value your feedback and are eager to hear about your experience with our equipment! All our feedback comes from verified purchases, ensuring authenticity. To leave feedback, you'll receive an email to your registered address after your purchase. You can share your thoughts on each item purchased and let others know what you think. Your input helps us improve and assists fellow customers in making informed decisions.

We offer a 14 day refund policy on all items. For more information see our Refund Policy page.

Yes. However, please be advised that you will need the original order confirmation number and email address used to initiate the return. If the return is accepted, the refund will be applied to the original form of payment.